Request a return

Request a return or cancellation

If you are a customer in the European Union, you may have the right to cancel your online purchase within 14 days of receiving the goods.

You can use this form to request cancellation of eligible items before they are fulfilled or shipped. After your order has been delivered, you can use this form to request a return or withdrawal within the applicable withdrawal period.

To submit your request, please provide:

• Your full name
• Your email address
• Your order number or order reference
• Details of the item or order you want to cancel or return

After you submit your request, you will receive a confirmation by email.

Please note that submitting this request does not automatically cancel or refund your order. We will review your request and process it according to our return and cancellation policy.